FRITZ!Box Abuse

Due to the still-occurring abuse wave through FRITZ!Box, this is here to inform you on the most important steps you can take to protect yourselves against the attacks:


1. Immediate action: disable remote access via HTTPS (port 443) and MyFRITZ! (also: not subsequently activate!)

2. Make the updates provided by AVM available software
http://avm.de/de/Sicherheit/hinweis.html

3. Change FRITZ! Box login password AND the phone number password in myWinet Admin Panel after updating

4. Password safety: At a minimum: 8 characters with numbers and letters, large and small letters. Avoid dictionary lexicons.


If you have already fallen victim to an attack, we ask you to let us know when you have completed the protective measures mentioned above. After that we will turn your account to telephone again.

FYI: The account limit is purely a service on our part and is NOT guaranteed to protect against abuses. Other vendors offer similar such limits, as well how we a 24h service that prevents such attacks. Please read the information on our website:

www.winet.ch/limiten

We, Winet are actively protecting you from these abuses. If you want to make financial claims, we ask you to contact us directly at AVM. We can unfortunately cannot accommodate on this matter. On the contrary, our effort has increased dramatically since the attacks.


We are happy to help with any questions
Your Winet Network Solutions AG

 
 
 

Winet Voicetec Solutions AG
Täfernstrasse 31
CH-5405 Baden-Dättwil


Supportcustomer.service@winet.ch

+41 56 520 20 00

 
 
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