Teams SBC with LDAP Estos

Bring your company contacts into Microsoft Teams with MetaDirectory

What if you could access your company-wide contact data in Microsoft Teams and use it directly?

Customers and partners are the linchpin for companies, and contact with them is the basis for success. The unrestricted availability of Contact details and contact information is therefore one of the critical success factors of a company.

At the same time Microsoft Teams has developed into an important building block for internal and external corporate communications in recent years.

How do you bring your company-wide contact data & information and Microsoft Teams together? MetaDirectory from estos ensure that company-wide contacts, such as those stored in CRM and ERP systems, are merged and made available in Microsoft Teams at the click of a mouse.

The MetaDirectory app for Microsoft Teams

The MetaDirectory APP in Microsoft Teams not only allows you to search for your company-wide contact data directly in Microsoft Teams, you can also start calls and send e-mails directly from the search result at the click of a mouse.

You can access contact data from company-wide databases such as ERP or CRM systems!

Number resolution in Microsoft Teams

For external calls received via Teams, information about the caller is only displayed by default if the contact is also saved in your local address book.

With estos MetaDirectory in combination with a Microsoft-certified Session Border Controller, this restriction is lifted and data from CRM or ERP systems, for example, can also be used for number resolution.

MetaDirectory from estos

The multi-data talent for more efficiency and transparency in your communication!

Whether Microsoft Dynamics CRM/NAV/BC/AX/Dynamics365, SAP® CRM/R3/Business One, Salesforce, Office365, DATEV pro or many others ERP, CRM, industry and groupware solutionsWith MetaDirectory, you can quickly and easily bring together and use all the contact data sources used by your company in a central directory!

And: The additional Connection of external telephone directoriesIn Microsoft Teams, you can also access the publicly available contact data of these providers, such as DasTelefonbuch, TwixTel, Swisscom Directories or the klickTel server. Directly in Microsoft Teams.

Find out more about estos MetaDirectory here!

Microsoft Teams, Microsoft Dynamics, Microsoft Office and Microsoft 365 are trademarks of the Microsoft group of companies.
SAP®, SAP® R/3® are trademarks or registered trademarks of SAP SE or its affiliates in Germany and in other countries.